All products sold by www.ampkart.com are from reputed Manufacturers. All Warranty/Guarantee is directly provided by respective Manufacturers or OEMs.
Cancellation of Order
Order cancellation at ampkart.com is allowed within 48 hours of placing the order. To cancel the order, you need to go to My Account > Orders and then press cancel order or mail us at [email protected] with your order number. Each order cancelled after 12 hours will incur 10% handling amount or Rs. 300/- whichever is more. Orders cancelled before 12 hours will not incur any charges.
Returning an Excess Ordered/ Wrong Ordered Item
To return the item which is not physically damaged/no parts or accessories are missing/not different from the product that was ordered, you have to raise a ticket for refund/return under My Account > Orders or mail us at [email protected] along with your order number. When the return is approved, the principal amount minus 10% of the order amount or Rs. 300/- (whichever is more) as delivery/ handling charges and the balance will be refunded to your bank account.
Returning Defective Item
In an unlikely event that any ordered product from our site is not in a good condition or defective or damaged or packaging is tampered or different from what was ordered, the item can be returned, in its original condition with original packaging, bill, price tag intact, warranty cards, user manual and accessories received with the product after raising a ticket for Refund/Return under My Account > Orders or emailing to us at [email protected] along with your order number. All delivery charges will be borne by us. When the returned products reach us and get approved, we will either refund you the original amount or exchange the defective products with fresh products. The exchange of the product will completely depend on stock availability.
All returns have to be informed within 48 hours of receipt of goods; otherwise we will not be liable for return/exchange.